At Kitchen Icon, your privacy is important to us. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, shop with us, or interact with our services. By accessing our website or using our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- When you create an account: Name, email address, phone number, and delivery address.
- During transactions: Payment details, billing address, and order history.
- When you contact us: Any information you provide through forms, emails, or calls.
b. Non-Personal Information
- IP address, browser type, device information, and browsing behavior on our website (e.g., pages visited, time spent, etc.).
2. How We Use Your Information
The information collected is used to:
- Process your orders and deliver products to your address.
- Improve our website, products, and services based on your preferences and feedback.
- Send promotional emails, newsletters, and updates about our latest products and offers (with your consent).
- Respond to your queries or provide customer support.
- Prevent fraud, enforce our terms of service, and maintain the security of our website.
3. Sharing of Information
We respect your privacy and will never sell or share your personal information without your consent, except in the following cases:
- Service Providers: We may share information with trusted third-party vendors for payment processing, delivery services, or website hosting.
- Legal Compliance: When required by law or to protect our rights, safety, or property.
4. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us analyze site traffic and tailor content to your preferences.
- Necessary Cookies: Enable essential site functionality.
- Performance Cookies: Help us analyze website usage and improve user experience.
- Marketing Cookies: Deliver personalized ads based on your browsing behavior.
You can manage or disable cookies through your browser settings.
5. Data Security
We take appropriate measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL encryption for secure transactions.
- Regular monitoring of our systems for vulnerabilities and threats.
- Restricting access to personal data to authorized personnel only.
However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt out of receiving promotional emails by clicking “Unsubscribe” at the bottom of our emails.
- Request a copy of the data we have collected about you.
To exercise these rights, contact us at info@kitchenicons.com.np.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing your information.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review it periodically to stay informed about how we protect your data.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
Kitchen Icons
